a & d bridal terms and conditions

PAYMENT OF ORDER

  1. Customers are required to pay a NON-REFUNDABLE deposit of 10 % of the total bill on the date of booking all bridal gowns, veils, accessories and floral orders. This made be paid by card in store or using BACS payment.
  2. No goods may be removed from the premises until full payment of the order has been paid in full.
  3. The remaining balance will be due 14 days before the date of your event. Payment needs to be sent via BACS as instructed on the invoice or in person using the card reader in the showroom.
  4. Customers should retain their invoice as proof of purchase, and be sure to have read this TERMS AND CONDITIONS NOTICE and fully understand its requirements.
  5. Monies are not refundable or transferable to other orders. Once goods are ordered you have no rights if you simply change your mind (Sale of Goods Act 1979).
  6. Off the peg wedding dresses are gowns that have been tried on in our store, which means they are not brand new or ordered in for clients. All off the peg gowns may need minor repairs and alterations depending on the gown condition and size. Some dresses are pre-loved and the small purchase price of these gowns reflects this.

 

ALL GOWNS REMAIN THE PROPERTY OF A & D Bridal UNTIL PAID FOR IN FULL

CANCELLATION OF ORDERS

  1. Customers who cancel their sales contract are NOT entitled to a refund of ANY monies already paid.
  2. In the event of a customer avoiding contact when the balance is due and the goods are not collected within 3 months. they become the property of A & D Bridal.

GOWN SIZING & ALTERATIONS

  1. Please be aware that gown sizes are different to that of the high street sizes. Sizes are specific to each dress designer and we stock one off pieces that cannot be reordered.
  2. Any fluctuation in body size or shape prior to payment in full and collecting the goods is the full responsibility of the customer and A & D Bridal will NOT be held responsible for a dress not fitting if the customer’s measurements have increased/decreased since booking.
  3. The price of garments EXCLUDES all costs in respect of alterations or fitting work. A & D Bridal does not have an in house alteration service and any alterations carried out after goods are paid for and collected is not the responsibility OR liability of A & D Bridal. All alterations are the responsibility of the customer.
  4. A & D Bridal are not liable for any damages, alterations or disputes with independent seamstresses.
  5. Customers are asked to settle any balance due on the gowns before any alterations

 

COLLECTION OF GOODS:

  1. As the goods are one off pieces, the customer is required to inspect the goods before leaving the premises, once the customer has left the premises it is deemed the goods have been accepted.
  2. We request that goods are collected within 14 days of notification that they are ready.
  3. If the customer fails to collect the goods 3 months after notification of their arrival, these goods will be returned to stock for re-sale, all monies paid will be forfeited.
  4. If you wish for A & D Bridal to store your dress/dresses until the wedding or a time when you are happy to collect there is a one off fee of £25 to cover the insurance of the goods.

INSURANCE:

  1. All goods are covered by A & D Bridal insurance whilst on the premises, once the goods leave, A & D Bridal are no longer responsible, and alternative arrangements should be made to cover the goods.

LIABILITY:

A & D Bridal will NOT be liable for any breaches caused by circumstances outside A & D Bridal control, including acts of war, riot, terrorism, malicious damage, fire, flood or storm, COVID and disease.

THE TERMS AND CONDITIONS OUTLINED ABOVE DO NOT IN ANY WAY AFFECT THE CUSTOMERS STATUTORY RIGHTS.

A & D Bridal has such terms to protect its business regardless of your circumstances.